Ratings & Reviews

Overall Rating

5(63 reviews)98.4% of customers recommend this property

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Resident Reviews

submitted by Vu N. - |Recommended: YesQuiet and safe — I have lived here for 2 years with a family of 4 and I felt very safe. The apartment complex is nice and quiet with top notch management. Maintenance was professional and on time. The complex is gated and I had no problem with security issues. Best of all is that each unit has a garage and some has parking lanes. Over all I would recommend this complex to any one, especially with children.
submitted by Vianey B. - |Recommended: YesVery accommodating and comfortable. — The area is clean, quiet, and all residents are very friendly. They always smile at me and they were very welcoming The staff is great, quick to fix anything that is wrong. They are never rude or make me feel like a bother when I need help with something. Overall, this is an amazing, affordable place to live in.
submitted by Carla S. - |Recommended: YesBest place to live — This is by far the best apartment complex I have visited and now live. The staff works with you calmly and they don't rush or push you into a place, very professional. It's like you're family and they all know you by name. This is the best place in Phoenix and I've seen many. It's quiet and peaceful, very homey and clean. Worth every penny. I moved from my beautiful WA state 3 yrs ago and this place is one of the few good things that has happened to me since I've been here. Very nice, you can't go wrong.
submitted by Corliss S. - |Recommended: YesImpressed so far — I just moved here so I can’t speak too fast but what I do know is that Lisa and the ladies of the rental office are so nice. Professionalism at its best. I love the eye contact and firm hand shakes. That alone tells you about business minded and straightforward individuals. Their promptness to situations are also a plus.
submitted by Russell J. - |Recommended: YesBest property in the West Valley — This place is fabulous. The property is more than well kept by the staff. Issues are resolved quickly. It is a beautiful property and beautiful housing. We love this place.
submitted by Marilyn G. - |Recommended: YesLots of Potential — I would say this is a great place to live if only the Management team would take better care of making sure the units are properly kept and do something with the dog owners not cleaning up after their pets. I wish there was a maybe button to chose from. Yes, but you will need to put in many work requests to improve your temporary home. Or maybe I wasn't offered the luxury apartment
submitted by Sandra V. - |Recommended: YesReview — nice place and seems comfort been here only for 2 weeks
submitted by Gabriel S. - |Recommended: YesGood place to live — No issues besides loud gas station
submitted by Adam H. - |Recommended: YesAaaaaaaaa — aaaaaaaaaaaaa
submitted by John H. - |Recommended: YesClean, affluent, chill and safe. — It feels very safe and relaxed. It's a bit on the expensive side and there are a couple of bogus rules but nothing I can't deal with. I enjoy the layout because I don't share walls with neighbors. The garages opening and closing are a bit loud and it's annoying that landscaping starts so early since I work nights. It's all worth it for me though nice area, freeway adjacent and I don't have to worry about crime.
submitted by Maria L. - |Recommended: YesOverall property is nice — Currently in a 3 bedroom apartment but it does need some work on inside, i have cracks all through my walls i have some older appliances. I don't care for carpet.
submitted by Marie A. - |Recommended: YesClean — Yes
submitted by Franky A. - |Recommended: YesClean and safe — Come live at 9920 Apartments where you will find a clean complex, where management and maintenance work together to keep driveways, roads and landscaping clean. Works orders get done immediately and service is 10 out of 10.
submitted by Angelita K. - |Recommended: YesGreat if i didn't have nosey kids over my head 24 7 — i would tell them to make sue that don't get a apartment when some lives overhead with kids because it sucks you get no rest. the apartments themselves are beautiful but they should not rent to kids on the second floor. bad bad idea.
submitted by William W. - |Recommended: YesIT IS A VERY NICE PLACE TO LIVE WITH CHILDREN AND WITH PETS — YES I HIGHLY RECOMMEND 9920 APARTMENTS IT IS SUCH A VERY NICE PLACE TO LIVE IT IS SO VERY CLEAN EVERY WEEK THE CUT THE GREENERY KEEP THE GARBAGE CANS EMPTY ALWAYS PICKING UP PAPERS AND WHEN YOU NEED SOMETHING THE MAINTENANCE ARE THE BEST OF THE BEST NO WAITING AT ALL AND THE OFFICE STAFF IS AWESOME THEY GET RIGHT ON THE PROBLEM AND FIX IT RIGHT AWAY AND IT SO CLEAN IN THERE OFFICE TO AND ALWAY FEEL SO FRESH AND SMELL SO GOOD I CAN'T SAY ENOUGH AND THE CLEANEST POOL FOR EVERYONE IS SO CLEAN EVERY DAY JUST COME AND SEE FOR YOURSELF YOU WILL BE GLAD YOU DID

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