Ratings & Reviews
Your Review
Resident Reviews
|Recommended: YesGreatly recommend — I found myself in an unfortunate situation when I had to find a new place to live as soon as possible. My experience with 9920 Apartments has been exceptional, from ease of being approved to management doing everything necessary to allow me to move in within four days. Maintenance requests are fulfilled in a timely manner, from programming garage door openers to replacing light bulbs. The entire unit was exceptionally clean when I moved in. I highly recommend 9920 apartments to anyone who is looking for a beautiful home with wonderful management.
|Recommended: YesGreat place to live — We have been very happy at 9920 Apartments. Move in went very smoothly and everyone has been very helpful and friendly. Our apartment is very nice and we really enjoy it here.
|Recommended: YesGood — It's a great place
|Recommended: YesSpacious upscale living — Even though our stay was short, everyone in the front office was truly professional and always available to talk to. The apartments were very clean and very well taken care of. I do not mind noise as long as it stops by 1100pm or so, but some of the neighbors were very inconsiderate and like to play music and talk very load until wee hours of the morning. If the neighbors were a bit more considerate, 9920 apartments would get a five star from me.
Thank you
|Recommended: YesNew resident — Very friendly staff Move in process was very quick Definitely happy with their service
|Recommended: YesAnnual Review — Lived here for one year now and just renewed my lease for another year. Overall a solid place to live. The pricing is a tad higher than I expected for the west phoenix area. The water utility is listed on your monthly rental bill and the amount of water use gets shared between all tenants within your dwelling building. That was irritating to me, when my roommate and myself do not use much water between us, but it is what it is. Parking is difficult to find later in the evening. Also, they allow tow trucks to patrol their complex at all hours in order to tow residents or guest who do not park specific to the contract, without any warning. I completely understand not parking on the actual street curbs, but they will tow immediately if you back your car into a spot, without warning. Very frustrating, because I backed into a parking space in the phase-two open parking area when there were no signs posted in the phase-two parking locations about their enforcement of towing for that reason. Had no idea about parking backward and their strict tow away for it until it was too late and I had to pay the 120 to get it out, just for one night less than 24 hours being in pounded and made me late to work that morning. The staff in the office are wonderful and always helpful. We had neighbors with some loud cars due to upgraded exhaust, which their garage was located underneath my master bedroom. We got used to the noise, but some residents would not be able to deal with it when it occurs into late hours after 9pm. Just sharing my honest experiences for my first year being a resident. Maintenance are quick and friendly, they deserve a lot of recognition for their amazing and timely work Happy with the living situation and looking forward to the next year with 9920 Apartments.
|Recommended: YesIt's a good place to live. — It's a little pricey since the market fluctuate up and down so your rent payment fluctuate as well not including the water bill in the rent. Outside parking is a little difficult. One major compliant would be parking rules, some tents don't use their garage for parking and park outside which take up outside parking, some tents would park in front of their garage and block the walking path on the sidewalk, and some tents would have their guests park over 24 hours and a few days in the outside parking. If the parking rules were enforced more than parking wouldn't be annoying. But other than that it's still a good place to live and I would recommend people I know to live there if they're in the area.
|Recommended: YesLove it — I love my apartment
|Recommended: YesI love my apartment. The garage is simply awesome. — It's a wonderful complex with all the amenities you'd expect, and more.
|Recommended: YesGreat Community — Nice and quite community
|Recommended: YesIt is simply beautiful and marvelous — Complete freedom and exquisite lifestyle you create. Friendly neighbors and staff, with the conveniences that mean so much. I love this place and feel very safe.
|Recommended: YesIt is nice — It is a ice and quiet place to live
|Recommended: YesN A cannot see question in its entirety — I love it It's quiet and cozy. They have bugs in the hallway on the first floor, so I would avoid that option. There are no screens on the windows or doors so be mindful of that missing safety feature. Thick walls, friendly staff for the most part. Small details shed light on a potentially rushed project. Cracking tile grout and it's a new build. My infant had flooring in her mouth...smh. Another point of enterance would be nice too.
OVERALL what you get for your money is well worth it. Minor changes, but great property.
|Recommended: YesIt is great — It is great
|Recommended: YesGreat place to live — We've only been here a month and we love it The staff is friendly and even helped our son with his homework.
